Items where Author is "Ervinne, Ervinne"

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Thesis

Ervinne, Ervinne (2017) Analisis Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Nasabah (Studi Kasus pada PT Bank UOB Indonesia Cabang Batam Plaza). Skripsi thesis, Prodi Manajemen.

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